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Whether they’re a friend, relative, neighbour, service user or patient, we’re here to help.

You can feel reassured by our strong track record in supporting older people.

We’ve been dedicated to tackling loneliness and social isolation for more than 50 years and 95% of the older people we work with say they now have something to look forward to.

How does it work?

Our call companion's idea is very simple: a volunteer call companion calls the same older person between two and four times a month at a mutually agreed time for an informal chat. Calls will last for around 30 minutes


    Why refer someone to us?

    We are running a telephone-based service: call companions.

    Our call companion volunteers make regular telephone calls to lonely and isolated older people providing a lifeline of friendship.  The regular chat and companionship offers a vital link with the outside world.

    Over time, call companions and the older person they are paired with will get to know each other well and will spend many hours of fun and laughter, sharing stories as well as offering vital support over the phone.

    Who can refer? 

    Anyone can introduce an older person to us, including family, friends, social and health care professionals, day centres, churches and other charities. We welcome referrals from NHS link workers. 

    Most of the older people we support live alone or in sheltered housing and have little or no contact with family or friends. Many of them struggle to leave their home in normal times.

    This service provides the following Coronavirus services:

  • Health and wellbeing
  • Accepting volunteers
  • Social and leisure activities
  • Shopping and isolation support

    This service covers the following area(s):

  • Northallerton
  • Upper Dales
  • Malton
  • Whitby
  • Skipton
  • Scarborough
  • Harrogate
  • Knaresborough
  • Catterick Garrison
  • Selby
  • Ripon

Some services may only be suitable to a specific age range or to those who meet specific criteria. The following eligibility criteria applies to this service:


  • No restrictions apply

Last updated: 30/07/2021