Privacy notice

This privacy notice is designed to help you understand how and why North Yorkshire Connect processes your personal data. This notice should be read in conjunction with the Council’s Corporate Privacy Notice.

 

Who are we?

North Yorkshire Council is a ‘Data Controller’ as defined by Article 4(7) of the General Data Protection Regulation (GDPR).

North Yorkshire Connect (https://www.northyorkshireconnect.org.uk/) is a community directory with information about non-profit community service groups, government agencies, or clubs and organisations which operate in the North Yorkshire area. The community directory has information for adults, children, families, young people, parents, carers, and professionals working with them.North Yorkshire Connect (https://www.northyorkshireconnect.org.uk/) is a community directory with information about non-profit community service groups, government agencies, or clubs and organisations which operate in the North Yorkshire area. The community directory has information for adults, children, families, young people, parents, carers, and professionals working with them.

Organisations and individuals who would like to make an entry to the directory must create an electronic account. This Privacy Notice informs users of those accounts about how and why their data is being used by North Yorkshire Council.

North Yorkshire Council also utilises information already made public in other online directories so that members of the public can access all relevant information in one location.

The Council has appointed Veritau Ltd to be its Data Protection Officer. Their contact details are:

 

What personal information do we collect and why do we need it?

 

The below information is to create the account and is not published online.

1. Name: We collect this information to verify your unique identity. We store this with your customer record, so that you can change it at any time yourself.

2. Email address: We collect this information to verify your unique identity. We collect this so that we can contact you about the records/groups/organisations you have added if need be, so that we can verify your account, communicate with you about your account

   and/or any records/groups/organisations that you create and to help you re-set your password if need be. We store this with your customer record, so that you can change it at any time yourself.

All the above information is for the account creation purpose

 

The below information is collected as part of the published Community Directory.

Details such as

1. Business name,
2. Business address,
3. Opening hours etc,

is made public as part of the records/ groups/ organisations creation process.

 

Who do we share this information with?

We do not routinely share your account information with anyone outside of North Yorkshire Council. Your personal data provided as part of your account creation will not be published on NY Connect. Business information as outlined above will be made publically available as part of our Community Directory.

 

How long do we keep your information for?

Your information will be retained for the lifetime of your NY Connect Account, in line with the retention policy. If an account has no records/groups/organisations associated with it, then it will expire after 18 months. When an account expires, the personal information is deleted.

Directory Information will be updated depending on the source of the data and the original lawful basis used.

1. Where Legitimate interest has been used information will be updated and refreshed on a six monthly basis;
2. Where inclusion in the directory is based on consent, the information will be kept live as long as consent remains in place and the original data is within the established retention period.

 

What is our lawful basis for processing your information?

Your personal data is processed by North Yorkshire Council under the lawful basis of consent in regards to the creation of your account.

NY Directory information is processed either under under legitimate interest, as it is in the interest of the public to maintain as complete and easy to access community directory as possible and to ensure the contents of that directory are accurate and up to date. Or under consent.

 

Further information

For more information about how the Council uses your data, including your privacy rights and the complaints process, please see our Corporate Privacy Notice..